Kudos to Josh Gonzalez with East Valley Disaster Services (EVDS) for an excellent job on a follow up job. We have one very satisfied customer. Each employee with EVDS gives their best at each job. We want each customer to feel like they are our number one priority. See the below letter from Don. We really appreciate it when customers take the time to let us know what kind of job we are doing.
"Mary; we were faced with a flood in or home in Maricopa in 2011. EVDS was the contactor who completed the restoration work. We dealt with Joshua Gonzalez for the restoration.
Three years later EVDS completes some minor warranty work (very few items) as well as some of our own minor renovation work we request, without hesitation.
Being from Canada can be difficult and I wondered how we would address these issues if they arose. This has not been an issue. I cannot say enough about Joshua and how he takes the time to meet these requests. EVDS is extremely lucky to have a gent like Joshua on their team. I have an enormous amount of respect for him as a person.
My contact has been very limited with Joshua and your Agency staff, very few issues on warranty yet when I have called or emailed response is prompt, very personal, professional and I have come to learn very trustworthy. Living in Canada and having a home the distance away I thought would be somewhat of a problem at times. Many including State Farm and a gent like Joshua seem like we live there year round, customer service is beyond outstanding. Many hear the negative complaints, I only have positive kudos!
Not sure if you pass along kudos to individuals, however, please compliment your staff as well as EVDS. More so, please pass along to EVDS how lucky they are to have Joshua Gonzalez on their team. Joshua’ picture should be next to definition of Customer Satisfaction, what a great person.
Don M. (from Canada)
Let East Valley Disaster Services (EVDS) be your favorite licensed contractor.